GDPR Compliance

Solar-trace is committed to compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page explains how we handle your personal data in accordance with these regulations.

Data Controller

Solar-trace acts as the data controller for personal information collected through our website and services. Our contact details are:

Solar-trace
42 George Street
Edinburgh EH2 2LE
United Kingdom
Email: [email protected]

Lawful Basis for Processing

We process personal data under the following lawful bases:

• Consent: When you submit an enquiry form, you consent to us processing your information to respond to your request
• Contract: Processing necessary to perform our services when you enrol in a programme
• Legitimate Interests: To improve our services and communicate relevant information about our programmes
• Legal Obligation: To comply with legal requirements such as tax and accounting obligations

Your Rights Under GDPR

As a data subject, you have the following rights:

Right to Access

You have the right to request a copy of the personal data we hold about you. We will provide this information free of charge within one month of your request.

Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to have it corrected.

Right to Erasure

You have the right to request that we delete your personal data in certain circumstances, such as when the data is no longer necessary for its original purpose.

Right to Restrict Processing

You have the right to request that we limit how we use your data in certain circumstances.

Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

Right to Object

You have the right to object to certain types of processing, including processing for direct marketing purposes.

Rights Related to Automated Decision-Making

We do not use automated decision-making or profiling that produces legal or similarly significant effects.

Data Protection Measures

We implement appropriate technical and organisational measures to ensure the security of personal data, including:

• Encryption of data in transit and at rest
• Access controls limiting who can view personal information
• Regular security assessments and updates
• Staff training on data protection procedures

International Transfers

We primarily store and process data within the United Kingdom. If any data is transferred outside the UK, we ensure appropriate safeguards are in place in compliance with UK GDPR requirements.

Data Breach Notification

In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the Information Commissioner's Office within 72 hours of becoming aware of the breach. We will also notify affected individuals without undue delay if the breach is likely to result in high risk.

Exercising Your Rights

To exercise any of your rights under GDPR, please contact us at [email protected]. We will respond to your request within one month. If your request is complex, we may extend this period by an additional two months, but we will inform you of any such extension within the initial one-month period.

Complaints

If you are unsatisfied with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF
Website: ico.org.uk

Updates to This Notice

We may update this GDPR compliance notice periodically. Any changes will be posted on this page with an updated revision date.