Privacy Policy

Solar-trace ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us, including:

• Personal identification information (name, email address)
• Information about your child (age, interests, educational needs)
• Contact preferences and communication history
• Payment information when enrolling in programmes

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address and browser type
• Pages viewed and time spent on our site
• Referring website addresses
• Device identifiers and operating system

How We Use Your Information

We use the information we collect to:

• Process enrolment enquiries and registrations
• Communicate with you about programmes and services
• Provide appropriate educational content for your child
• Send programme updates and parent resources
• Improve our website and services
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in our operations (payment processors, email services)
• When required by law or to protect our rights
• With your explicit consent

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When data is no longer required, we securely delete or anonymise it.

Your Rights

Under data protection laws, you have rights including:

• The right to access your personal data
• The right to rectification of inaccurate data
• The right to erasure of your data
• The right to restrict processing
• The right to data portability
• The right to object to processing

To exercise any of these rights, please contact us at [email protected].

Children's Privacy

Our educational services are designed for children, but we collect personal information only from parents or guardians. We do not knowingly collect personal information directly from children under 16 without parental consent.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Address: 42 George Street, Edinburgh EH2 2LE, United Kingdom